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Bonus
Elite Club

 

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Fly frequently and increase your Aeroflot Bonus tier to benefit from the unique privileges[1] of Gold, Silver and Platinum tier! The tier depends on the number of qualifying miles and flight segments accumulated throughout the calendar year. Keep track of your balance via your personal account page and activate the SMS information service to follow the activity on your account.

Elite Club

 

Conditions for receiving and maintaining elite tiers

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[2] 
[2]

 

Airport privileges

Lounge access (Russian and international airports)[3]

Priority check-in

Accelerated security and passport clearance*

Priority boarding

Priority service at ticket / transfer desks

 

Luggage

Extra baggage allowance

Priority baggage drop off

 

On-board privileges**

Advanced seat reservation in economy class not depending on fare restrictions (excluding group bookings and block-charter flights)

Space+ – seats in economy class

Service upgrade voucher

 

Booking service

Priority service in Aeroflot offices, equipped with queue management system

Guaranteed paid booking on fully booked flights

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[8] 

Priority on waiting lists for paid bookings

Dedicated contact center

 

Aeroflot Bonus privileges

Extra bonus miles for flights

Award ticket for double miles

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[9]
[9]

«Mile credit» award ticket booking with insufficient miles

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[10]
[10]

Waived exchange fees for award tickets

Gold tier gift card

Discounts from Aeroflot Bonus partners

 [1] Benefits are offered in accordance with the Aeroflot Bonus and SkyTeam alliance frequent flyer program card with a number included in the PNR.

 [2] Qualifying miles and flight segments only.

 [3] Passenger can only access one lounge.
Please note that restrictions will be in place on business lounge access for Aeroflot Bonus Gold level member:
- as of 15 August 2019 at the Magnitogorsk airport,
- as of 15 September 2019 at the Astrakhan, Barnaul, Kaliningrad, Kemerovo, Khabarovsk, Mineralnye Vody, Novokuznetsk, Novosibirsk, Perm, Salekhard, Vladivostok and Yakutsk airports,
- as of 16 October 2019 at the Gelendzik, Grozny, Irkutsk, Khanty-Mansiysk, Magas and Nizhnevartovsk airports,
- as of 25 October 2019 at the Chelyabinsk, Murmansk, Stavropol, Tomsk, Tyumen, Vladikavkaz, Volgograd and Voronezh airports.
As compensation, we will credit 3,000 miles to Aeroflot Bonus Gold level members passengers on Aeroflot, Rossiya (flight codes starting with SU) and Aurora (flight codes starting with SU) from the airports mentioned above.
Please note that renewed access to the business lounge:
- as of 25 October 2019 at the airport of Magas,
- as of 07 November 2019 at the airport of Nizhnevartovsk,
- аs of 25 November 2019 at the airport of Grozny,
- as of 01 December 2019 at the airport of Vladivostok,
- as of 06 December 2019 at the airport of Barnaul,
- as of 11 December 2019 at the airports of Astrakhan, Vladikavkaz, Volgograd, Voronezh, Kaliningrad, Kemerovo, Mineralnye Vody, Murmansk, Novosibirsk, Perm, Stavropol, Tomsk, Tyumen, Chelyabinsk.
As of 1 November 2019 restriction will be in place on business lounge access for Aeroflot Bonus Platinum level members and Business class passengers at the Magnitogorsk airport. As compensation, we will credit 3,000 miles to Aeroflot Bonus Platinum level members with Economy class tickets on Aeroflot flights from the Magnitogorsk. As compensation, we will credit 4,000 miles to Aeroflot Bonus members with Business class tickets on Aeroflot flights from the Magnitogorsk.
As of 15 November 2019 restriction will be in place on business lounge access for Aeroflot Bonus Platinum level members and Business class passengers at the Novosibirsk airport. As compensation, we will credit 3,000 miles to Aeroflot Bonus Platinum level members with Economy class tickets and Aeroflot Bonus members with Business class tickets on Aeroflot flights from the Novosibirsk. As compensation, also for Business class passengers departing from the Novosibirsk we provide voucher on 2,000 RUB (VAT incl.) for next flight or extra services payment on Aeroflot flights within one year from date of issue.
Аs of 11 December 2019 at the airport of Novosibirsk renewed access to the business lounge for Platinum level members with Economy class tickets and Business class passengers.
For access to the business lounges of the Sheremetyevo Airport, you must present a boarding pass with the member number entered. If there is no member card information in the boarding pass, it is necessary to present the original card or the electronic card in the official mobile application of PJSC “Aeroflot”, in the electronic wallet of the Apple iOS and the Android OS. To access business lounges of the Aeroflot flight network, you must present your boarding pass and the original card or the electronic card.

 [4] The opportunity to pre-select standard seats is provided at no extra charge to children up to 2 years old (with a separate seat) and children from 2 to 12 years old booked in the same booking with members of the Platinum and Gold Levels; the service can be ordered only on the website and in the mobile application when booking a carriage or in the "Booking Management" section, as well as when contacting the concierge service (for members of the Platinum Level).

 [5] One voucher each for earning 75 000 and 100 000 qualifying miles in a calendar year.

 [6] Three vouchers on reaching Platinum tier / maintaining Platinum tier. One voucher for earning 150 000 qualifying miles in a calendar year and then one voucher for each 25 000 qualifying miles.

 [7] On international routes of 6 hours or more excluding high demand flights. A guaranteed reservation is made at the full economy ticket fare at least 24 hours prior to departure.  

 [8] SU – a guaranteed reservation is made at the full economy ticket fare at least 24 hours prior to departure, ST – on international routes of 6 hours or more, excluding high demand flights. A guaranteed reservation is made at the full economy ticket fare at least 24 hours prior to departure.

 [9] The privileges is provided with limits during high demand periods (21.12.2018–15.01.2019, 15.02.2019–26.02.2019, 22.03.2019–01.04.2019, 25.04.2019–12.05.2019, 08.06.2019–16.06.2019, 25.10.2019–06.11.2019, 20.12.2019–14.01.2020, 14.02.2020–26.02.2020,20.03.2020–01.04.2020, 23.04.2020–12.05.2020, 10.06.2020–16.06.2020, 23.10.2020–09.11.2020). For more information please call the Aeroflot contact centre at 8-800-444-55-55.

 [10] The privilege can be used only by request to the Aerflot Bonus contact centre at least 48 hours before flight.

* The service is not available at all airports.

** Privileges are arranged before the flight.

SU- available on Aeroflot flights

ST- available on SkyTeam flights

HZ- available on Aurora flights

 

 

Qualifying miles

Those are miles credited for by scheduled flights of Aeroflot and partner airlines. Extra miles awarded to elite members (between +25 and +75% depending on the tier) and those awarded through special promotions, as well as miles collected through program partners are not qualifying miles and do not influence your Aeroflot Bonus tier.

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Flight segment

A flight segment is one section of a journey, from point of take-off to point of landing. For example, the journey Moscow – St. Petersburg – Moscow is two flight segments.

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