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On Board
Communication services on board

Always online! Stay online!

With the Internet on board, you can keep in touch with your family, friends and business partners even miles up in the air!

In 2012, several Aeroflot aircraft were equipped with facilities allowing passengers to take advantage of the Internet On Board service that provides in-flight Wi-Fi-based Internet connection.

You can already use Wi-Fi to connect to the Internet on board the following aircraft:

A330:

  • Vladimir Vysotsky
  • SKYTEAM
  • Evgeni Svetlanov
  • Fedor Tyutchev
  • Alexander Mozhaisky
  • Leonid Kantorovich
  • Iosif Brodsky
  • Alexander Griboyedov
  • Nikolai Gogol
  • Pyotr Kapitsa
  • Andrei Sakharov
  • Ilya Frank
  • Alexander Bakulev
  • Lev Yashin
  • Valeri Brumel
  • Ivan Kulibin
  • Osip Mandelstam
  • Mikhail Sholokhov
  • Nikolai Burdenko
  • Vladimir Mayakovsky
  • Boris Pasternak
  • Alexander Tvardovsky

B777:

  • Mikhail Kutuzov
  • Pyotr Bagration
  • Michael Barclay de Tolly
  • Denis Davydov
  • Alexander Kuprin
  • Ivan Bunin
  • Anton Chekhov
  • Mikhail Lermontov
  • Alexander Blok
  • SKYTEAM
  • Sergei Yesenin
  • Mikhail Bulgakov
  • Alexander Ostrovsky
  • Ivan Turgenev
  • Alexander Pushkin
  • Arno Babajanian
  • Alexander Scriabin
  • Vasily Chuikov
  • Konstantin Balmont

  

The service is provided by Sitaonair.

Please read the information about the service terms and conditions.

Please note!
- You can only pay for the service on board the aircraft.
- The cost of the service is not included in the airfare.

Payment will be indicated in the 'Internet services OnAir' column.

FAQ

Connecting

The Internet On Board service is only available once the aircraft reaches cruising height.

To connect to the Internet On Board, activate Wi-Fi on your personal device (smartphone, tablet or laptop), select the OnAir network, launch your Internet browser and choose your preferred data plan

Please remember that the safety requirements during taxiing, take-off and landing require all electronic devices on board to be set in flight mode or switched off completely. For further information on the use of electronic devices on board the aircraft, please see the Rules for Using Electronic Devices On Board section.

Payment

The service shall be paid for during the flight at the rates specified on the sign-up and payment page, and is only possible using non-cash methods. Most credit and debit cards are accepted, including VISA, MasterCard, American Express, JCB and Discover. The amount will be deducted from your credit card once the flight is over.

Fares for A330

Validity time

MB included in the fare

Price*

Small

15 min

10

USD 5

Medium

1 hour

30

USD 15

Large

3 hours

100

USD 40

Infinite

Entire flight

150

USD 50

 

Fares for B777

MB included in the fare

Price*

Medium

30

USD 15

Large

100

USD 40

 

Price * for each 1 MB after exceeding the limit: USD 1

*Payment for the Internet On Board service is made directly to Sitaonair in roubles at the exchange rate of the issuing bank of the card used for payment on the date of payment in an amount equivalent to the cost of services received in U.S. dollars.

You can access further information about Sitaonair's fare policy and the cost of the service on board the aircraft.

On board the A330 and B777 aircraft, you will be able to access paid mobile services such as SMS/MMS and Mobile Internet (EDGE). The cost of these services in the OnAir network depends on the roaming fares of your operator. Please confirm the fares with your operator.

Checking the account status

You can use the status monitor to check the status of your account and real-time data usage during the entire session.

The status monitor page is only available on board the aircraft after authorisation and payment of the service.

Further information

Further information is available in the FAQ section on the Internet On Board service's sign-up and payment page.